Privacy Policy

PRIVACY POLICY OF WWW.KNOWTRANSFER.EKODO.ES/

In compliance with the Personal Data Protection regulations and in accordance with Regulation (EU) 2016/679 of the European Parliament and of the Council of 27 April 2016 on the protection of natural persons with regard to the processing of personal data and on the free movement of such data (RGPD) and with Organic Law 3/2018 of 5 December on the protection of personal data and guarantee of digital rights (LOPDGDD), below we provide you with information so that you are aware of all the elements relevant to the processing of your data.

1.     DATA CONTROLLER

The controller of your data is KNOWTRANSFER SL:

Name of the company: KNOWTRANSFER SL

Street Isla de Arosa, n.º 14

28035 Madrid (Madrid)

Registered at the Commercial Registry of Madrid, electronic sheet, IRUS 1000429709369, inscription 1, sheet M-83302

With VAT number B19918697

Contact email: proteccióndedatos@4uabogados.com

2.     DATA PROCESSING AND THEIR PURPOSE

In KNOWTRANSFER it is our desire and legal obligation to provide transparency about the data processing we do through our website.

2.1. Data processing of technical cookies

As a data controller, we only use cookies and similar technologies for the purpose of enabling the proper functioning of our website and online store.

In addition, cookies are used to store your consent to the use of cookies for other purposes.

For more information on the specific cookies used, please refer to our Cookie Policy, XXXXXX .

2.2. Data processing of the www.knowtransfer.ekodo.es/  cookies

The cookies used by the website are associated only with an anonymous user and their computer, and do not by themselves provide the user’s personal data. By using cookies, the server where the website is hosted can recognize the web browser used by the user, making navigation easier. They are also used to measure audience and traffic parameters, monitor progress, and count entries.

The user has the option to configure their browser to be notified of the receipt of cookies and to prevent their installation on their device. Please consult your browser’s instructions and manuals for more information. To use the website, it is not necessary for the user to allow the installation of cookies sent by the website.

Under no circumstances will cookies be used to collect personal information.

1. At any time, you may revoke consent for further processing of your data by sending a communication to the website via the established channels.
2. If you use the contact form, you authorize this entity to respond to your request via your email address.

2.3. Data processing through the contact form

On the website there is a functionality to contact through a contact form, via email. The purpose of the treatment will be:

(i)              To respond to all questions, doubts and communications made through said tool;

(ii)             And to make future offers related to the consultation made.

Such data processing will involve:

-        Collection, registration and storage of the data collected through the form.

-        Use of the data for the purpose of responding to the contact made.

The data to be processed will be those essential for the purposes outlined above and, in particular:

-        Contact e-mail address

-        Name

-        And other data included by the interested party in the message.

2.4.  Data processing of commercial communications

Data related to e-mails will be used for commercial communications when their origin is one of the following:

(i)              Data provided through the contact form detailed in the previous section.

(ii)             Data provided through the subscription form.

The purpose of such treatment will be to provide information on promotions, products, offers and news related our products. 

This treatment will only involve:

-        Collection, registration and organization of the data received through the subscription form.

-        The use of the data to fulfill the purpose of treatment

-        The conservation of the data for the period of time determined in the “Data conservation” section, as long as the consent is not revoked through the means provided.

3.     LEGITIMACY

3.1. Others:

-        Assistance in the contracting process, including the possibility of contacting the user by telephone, email in the event that an online contracting process of our products and/or services has been initiated and not completed, is carried out based on the execution of a contractual relationship and/or request for possible pre-contractual measures (article 6.1.b) RGPD).

-        The management and attention of requests for information, requests or commercial offers, budgets, etc. is done on the basis of your consent to send us your request and / or consultation (Article 6.1.a) RGPD); and / or based on the execution of a contractual relationship and / or request for possible pre-contractual measures (Article 6.1.b) RGPD).

-        We inform and advertise services, promotions and products related to our activity based on your consent (article 6.1.a) RGPD) and/or KNOWTRANSFER  legitimate interest in promoting its services to non-customers through direct marketing actions (article 6.1.f) RGPD in relation to Recital 47 of the RGPD).

3.2. Clients:

·       The provision of services; the maintenance and management of the contractual relationship with the customer; and the management of the collection of the customer's payment obligations, are processing necessary for the execution of a contractual relationship (article 6.1.b) RGPD).   

·       The transfer of data on the address and name of the customer to the company responsible for sending the order, as well as the use of such data by this entity, are carried out on the basis that they are necessary for the execution of a contractual relationship (article 6.1.b) RGPD).

·       Compliance with contractual, business, accounting, fiscal and administrative obligations is carried out on the basis that it is necessary for the fulfillment of our legal obligations (article 6.1.c) RGPD). 

·       The elaboration of commercial profiles is carried out on the basis of the consent given (article 6.1.a) RGPD).

·       Informing about our services, promotions and products marketed by the company or related to our activity is carried out based on the legal authorization provided for in article 21.2 of Law 34/2002, of July 11, 2002, on information society services and electronic commerce.

·       The sending of information about services, promotions and products about other companies of the group is carried out on the basis of the consent given (article 6.1.a) RGPD).

·       The sending of information and/or communications of a commercial, promotional and/or advertising nature about products or services of third parties is carried out on the basis of the consent given (article 6.1.a) RGPD).).

3.3. Web users

·       The processing of data from technical cookies during navigation is done on the basis of the legal authorization of art. 22.2 of the Law on Information Society Services.

·       The processing of data from other cookies during navigation is done on the basis of the express consent of the data subject (Article 6.1.a) RGPD). 

4.     INFORMATION FOR USERS. IP

KNOWTRANSFER servers may automatically detect the IP address and domain name used by the user. An IP address is a number automatically assigned to a computer when it connects to the Internet. All this information is recorded in a server activity file that allows the subsequent processing of the data in order to obtain statistics that allow us to know the number of visits to web services, the order of visits, the access point, etc.

If we record your IP (Internet Protocol) data assigned to the subscriber who owns the telephone line at the time of connection to this website, for the purpose of security (protection against attacks) and cooperation with the Justice. The data will be kept by the service provider for the time required by the legislation in force.

5.     DIGITAL RIGHTS OVER YOUR DATA

The provider guarantees in any case the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms provided in the current legislation.

The processing of personal data and the sending of communications by electronic means, where appropriate, are in accordance with the regulations established in the Organic Law 3/2018, of December 5, 2018, on the Protection of Personal Data and Guarantee of Digital Rights and in Law 34/2002, of July 11, of Information Society Services and Electronic Commerce.

5.1. Information.

The user has the right to request from the person in charge to be informed of all the data of who treats his data, as well as the period and purpose for which they are collected. Also, the period of conservation, or the criteria used to determine such period.

5.2. Access.

The user has the right to request access to the person in charge to his/her data provided by virtue of the registration whenever required.

5.3. Rectification

At any time, the user may access their data to modify them, and that they are always truthful and current. Likewise, he/she may, and must, rectify any data that is incomplete, inaccurate, outdated.

5.4. Erasure

The user, by requesting the cancellation of the services, may request the data controller to delete all your personal data from any file or device where they are kept, so that they are completely deleted, without being able to keep copies of them, or continue to communicate them to third parties.

The UNSUBSCRIBE of the user on the web or in any database, means that the purpose for which the data ends, so that such data cease to be useful. The provider guarantees in any case the user the exercise of the rights of access, rectification, cancellation, information and opposition, in the terms provided in the current legislation.

6.     Limitations to the processing.

The user shall have the right to obtain from the data controller the limitation of data processing when any of the following conditions are met:

(i)    He user contests the accuracy of the personal data, for a period of time that allows the controller to verify the accuracy of the data;

(ii)   The processing is unlawful and the user objects to the deletion of the personal data and requests instead the restriction of its use;

(iii) The controller no longer needs the personal data for the purposes of the processing, but the user needs them for the formulation, exercise or defense of claims;

(iv) The user has objected to the processing, while it is being verified whether the legitimate reasons of the controller prevail over those of the user.

7.     Right to portability.

The user shall have the right to receive the personal data concerning him/her, which he/she has provided to a data controller, in a structured, commonly used and machine-readable format, and to transmit it to another data controller without being prevented from doing so by the data controller to whom he/she has provided it, when:

(I)              Consent has been given to collect such data; 2. they are necessary for the execution of the processing.

(II)            The data are necessary for the performance of a contract or for the application of pre-contractual measures.

(III)          The processing is carried out by automated means

8.     Requesting these rights

These rights may be exercised upon proof of identity in the forms and within the deadlines established in Royal Decree 1720/2007, of December 21, 2007, by sending a letter to the address given in the Legal Notice.

In order to exercise any of these rights, the user may unsubscribe from any of the services available on the website. In any case, they may exercise their rights by sending an express request, indicating their identification data (user name, full name and telephone number) in order to be properly identified, and what is required in this matter, through the following means:

E-Mail: protecciondedatos@4uabogados.com

Postal Address: Calle Doctor Esquerdo 98, Bajo B, 28007, Madrid.

Likewise, users are informed of the possibility of exercising before the Spanish Data Protection Agency (whose web page is www.aepd.es) the claims they deem pertinent. In any case, prior to a claim related to the exercise of the rights described above, for information purposes, the corresponding request must be made by mail or letter to the addresses described in the previous section. 

9.     INFORMATION AND PROTECTION OF MINORS.

KNOWTRANSFER  is not in favor of minors under 16 years of age entering their e-mail address on the Web. Children under the age of 16 need the consent of their parents or legal guardian. If you are concerned about your children using this Website, we advise you to supervise your child's access to the Internet or use filters for Internet browsing.

10. RETENTION OF PERSONAL DATA

KNOWTRANSFER will process your personal data for the period necessary to fulfill the purposes set out in this privacy policy, as well as to retain your personal information in compliance with the provisions of the relevant laws and regulations, and as long as you do not withdraw your consent or exercise some of your rights.  Please note that, in some cases, we may retain your data for the period necessary for the formulation, exercise or defense of claims, requirements, liabilities and legal and / or contractual obligations, always being properly blocked.

11. ADDITIONAL INFORMATION

KNOWTRANSFER undertakes not to make unfair use of the information and personal data provided by you, as well as to maintain their confidentiality. KNOWTRANSFER has implemented, in relation to documents and data processing, the security measures required by current regulations, all according to the current state of the art. Likewise, in its relations with third party service providers that process information as data processors, all the necessary guarantees are offered to comply with Article 28 of the GDPR.

12. UPDATING YOUR PERSONAL DATA

It is important that in order for us to keep your personal data updated, you inform us whenever there has been any change in them, otherwise, we are not responsible for the accuracy of them.

We are not responsible for the privacy policy regarding the personal data you may provide to third parties through the links available on our website.

13. CONTACT

If you have any questions or concerns about how we process and use your personal data or wish to exercise any of the rights described above, please contact:

(i)              Via email: protecciondatos@4uabogados.com

(ii)             Through postal mail: Postal Address: Calle Doctor Esquerdo 98, Bajo B, 28007, Madrid.

13th of November 2024